Thank you for utilizing SalesImpaq CRM designed specifically for small business owners and salespeople.   SalesImpaq CRM is easy to use and navigate without reading a manual or viewing a tutorial.  If you are having difficulties with the product, please accept our heart-felt apology to relief your frustration.  Utilize the FAQ system and Product Overview documents to resolve your issue.

If you need immediate assistance, please click here. Each support session is $29.99 per incident.  An advance credit card payment is the only methods of payment for email, chat, and telephone support.  If you would like to contact sales, business development, or leave a comment, please use this contact link: http://salesimpaq.com/company

If an incident is due to a major bug in the SalesImpaq or Hoover’s product, SalesImpaq will issue a credit to your credit card.

Support hours are from 8:00 AM EST to 9:00 PM EST.  Please call 1-800-481-3216.

SalesImpaq CRM is a free product for up to 12-months if you invite 5 people to download the free trial with the first 6-months entirely free.  You will need to pay for chat support if your issue within the SalesImpaq CRM BETA application is not related to a software bug.

FAQ’s

1. I did not receive a “Congratulations” email with my invoice and product license key.

2. What is the best and fastest way to get operational with SalesImpaq CRM?

3. Now that I have my data imported into the SalesImpaq CRM how do I export data including: contact, account, and opportunities to another application?

4. What’s up with the date and time format?

5. Why is the Dashboard with Tasks – Score Board – Contacts – Opportunities blank?

6. What is the SalesImpaq Score Board?

7. What does the Setup tab do for me?

8. The Reports tab provides you with pre-designed reports.  All you need to do is:

9. Who are SalesImpaq’s Partners?

10. Where are you getting the fantastic data under the Leads tab?

11. Where does the Calendar data come from?

12. I am having problems and cannot use the Hoover’s leads service.

13. I am having trouble with PoliteMail in the eMail campaign tab.

14. I am experiencing trouble with the Web Meeting tab.

15. How do I get to use the SalesImpaq CRM application free for one year?